Call Center Rep - Inbound Job at Leaf Home, Hudson, OH

MlNPdVJWcG5uTWdXdVdOakNJd2YrR3hQaXc9PQ==
  • Leaf Home
  • Hudson, OH

Job Description

At Leaf Home people are at the heart of everything we do, and we’ve crafted a team of the very best to ensure we make a difference. We are the largest home services company in North America with four different business units with award-winning product offerings.  Our Inside Sales Representatives are the foundation of our winning team. Read more below to find out why Leaf wants to be YOUR company.

What’s in it for you?

  • No Cold Calling –All leads the customer has asked US to contact THEM!
  • No Experience Necessary – desire to win every day is required!
  • Weekly Performance Focused Pay – base hourly rate + unlimited incentive based on daily, weekly, monthly goals… top agents make $30+ per hou r…we win together, the better we do, the more you make
  • Free Benefits – Heath, Dental, and Vision are FREE for employees! Our company paid plans also offer low co-pays and low deductible too! Gym reimbursement is also included!
  • Meals – No such thing as a free lunch…almost…we provide fresh meal delivery at under $5 per meal
  • Multiple Shifts – Days, Evenings, Weekends. Full-time, Part-time, any time with shift differentials!
  • Casual Dress – Be comfortable while taking with potential customers
  • Training & Advancement – All of your training is paid and Growth equals more opportunity for all employees – our leadership team is developed from within!

Position Summary: Inside Sales Representatives are responsible for speaking with potential customers regarding their product needs and scheduling the customer for a sales consultation. Customer leads are generated through multiple lead generation channels including, but not limited to, event marketing, digital ads, radio, and television.

Essential Duties and Responsibilities:

  • Focus efforts on maximizing lead conversion from initial contact to set appointment
  • Use learnings from comprehensive training program to successfully set customer leads
  • Initiate outbound calls for digital advertisement sales leads generated
  • Answer inbound calls received through multiple lead generation channels in a prompt and professional fashion
  • Serve as initial point of contact for potential customer via phone and email
  • Review information provided by customer to confirm accuracy, determine availability for in-home sales consultation
  • Overcome objections from potential customer regarding scheduling, cost, etc. to schedule sales consultation as soon as possible
  • Document and update customer interaction within customer relationship management (CRM) system
  • Promote teamwork through consistency, reliability and group cohesiveness

Experience and Minimum Qualifications:

  • High School Diploma or equivalent
  • Ability to learn sales systems and processes for inside sales center
  • Ability to juggle various work activities
  • Ability to thrive in a fast-paced, high-energy, team-oriented
  • Apply active listening skills through the ability to comprehend information presented and respond thoughtfully.
  • Detail-oriented and can focus on the task at hand,
  • Excellent verbal and written communication skills are required for communicating with internal and external parties
  • Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one’s own actions, performance, and decision
  • Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access)
  • Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status)

Leaf Home Core Values

Our vision is to continue to be the leading innovator of direct-to-consumer home safety and improvement solutions.  TNT -  Today, Not Tomorrow. By being cognizant of the present, attacking problems, and presenting ground-breaking solutions today, our team strives toward a better tomorrow.

Diversity and Inclusion Statement

Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.

Equal Opportunity Statement

Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).

Job Tags

Hourly pay, Weekly pay, Full time, Part time, Casual work, H1b, Work at office, Immediate start, Shift work, Weekend work, Afternoon shift,

Similar Jobs

Sika USA

Human Resources Manager Job at Sika USA

 ...Job Description Human Resources Manager ~ Brighton, CO, USA Company Description With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential... 

Barbara B. Mann Performing Arts Hall at FSW

Office Manager Job at Barbara B. Mann Performing Arts Hall at FSW

 ...Job Description Title: Office Manager Department: Administration Reports To: General Manager Salary Type: Full time Salary Salary Range: $40,000 - $45,000 Job Summary The Office Manager is responsible for assisting the General Manager and ensure... 

Encompass Health

Speech Pathologist Job at Encompass Health

Speech Pathologist Career Opportunity Welcome to Encompass Health: Where Compassion Meets Speech Therapy Are you searching for a career that aligns with your passion and brings fulfillment close to home? At Encompass Health, we greet you like an old friend...

Jobs via Dice

Agile Coach Job at Jobs via Dice

Join to apply for the Agile Coach role at Jobs via Dice3 days ago Be among the first 25 applicantsDice is the leading career destination for tech experts at every stage of their careers. Our client, Zachary Piper Solutions, LLC, is seeking the following. Apply via Dice... 

NTT DATA, Inc.

Oracle OIC Consultant Job at NTT DATA, Inc.

 ...us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Oracle OIC Consultant to join our team in Chennai, Tamil Ndu (IN-TN), India (IN). Oracle SaaS & Integration Developer 10+ years...