Job Description

Job Description

About Phoenix Spirit Group

Phoenix Spirit Group, LLC is a rapidly growing company that provides traffic control products and services to clients throughout the states of North and South Carolina.

About the Role

As an HR Manager for Phoenix Spirit Group, you will play a pivotal leadership role within our organization, partnering closely with branch managers and regional leadership to drive effective human resources strategies and operations. This position focuses on overseeing employee relations, conducting investigations, and ensuring compliance with HR policies and procedures. You will be responsible for streamlining HR processes, providing guidance and support to branch managers, and helping maintain a positive and productive work environment. This is a hands-on role that requires adaptability and a proactive approach, as the company is undergoing organizational changes and growth. You will also have the opportunity to influence HR initiatives and contribute to the evolving structure of our HR function, supporting both the immediate needs of the business and long-term strategic goals.This role supports branches located in Charlotte, Raleigh, Asheville, NC and Greenville, SC.

What You'll Be Doing

• Partner closely with branch managers to lead and manage all employee relations matters, including conducting investigations and resolving workplace issues effectively.
• Oversee and ensure compliance with HR processes and policies, providing training and guidance to branch managers to maintain consistent and fair practices.
• Collaborate with senior leadership, including the HR Director and regional executives, to support strategic HR initiatives and align HR practices with organizational goals.
• Take an active, hands-on role in day-to-day HR operations, including recruiting, reporting, and employee support activities.
• Serve as a resource and advisor to branch managers and staff, helping navigate complex employee issues and promoting a positive workplace culture.
• Supporting the onboarding process for new hires, including documentation, orientation, and initial training.
• Conducting regular internal audits of HR processes, employee files, and documentation to ensure compliance with company policies and legal requirements.

What We're Looking For

• Proven experience in HR management or as an HR business partner, with a strong understanding of employee relations, investigations, and HR processes.
• Strong partnership skills to work effectively with branch managers and regional leadership, ensuring HR policies and procedures are clearly communicated and followed.
• Adaptability and willingness to work in a dynamic, evolving organizational structure undergoing change and integration under a larger corporate umbrella.
• Excellent communication and interpersonal skills to serve as a trusted HR resource for frontline staff and management, addressing questions, concerns, and complex employee issues with professionalism and discretion.

What you'll need

• Bachelor’s degree in Human Resources, Business Administration, related field or equivalent combination of education and professional HR experience.
• HR certification (SHRM or PHR) is a plus.
• Minimum of 3–5 years of progressive HR experience, preferably in employee relations, compliance, or talent management.
• Strong knowledge of employment laws, compliance requirements, and best HR practices
• Excellent communication and interpersonal skills to effectively partner with branch managers and employees at all levels
• Ability to handle sensitive and confidential information with discretion and professionalism
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced, evolving environment
• Willingness to work primarily on-site in the Charlotte area, with some flexibility for remote work as needed
• Adaptability to support ongoing organizational changes and restructuring initiatives within the HR function
• Proficiency with HRIS systems and Microsoft Office Suite; experience with reporting and data analysis is preferred

What we offer

We offer a dynamic and supportive work environment where you will play a key leadership role within a growing organization. You will have the opportunity to manage and develop a dedicated HR team, influence HR strategy, and partner closely with branch managers and senior leadership. Our company provides competitive compensation with a comprehensive benefits package aligned with Helix, including health insurance, PTO, and other employee perks. While the role is primarily on-site in Charlotte, we offer some flexibility with occasional remote work. You will also benefit from a collaborative culture that values professional growth and the chance to contribute meaningfully during a period of organizational transformation.

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