Job Description
SP Distribution is a successful distribution company of juvenile products in the United States. We are seeking an enthusiastic and professional Customer Service Specialist to deliver exceptional support for our leading consumer brand, Doona. This role is critical in ensuring seamless customer experiences through efficient troubleshooting, warranty assessments, and case management with sound judgment and professionalism under pressure.
Candidates must develop thorough product knowledge, understand regulatory standards, and communicate effectively across various channels (phone, video, text, email).
Responsibilities:
Qualifications:
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